Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Credixs Store. We are committed to delivering your orders safely and on time throughout the Kingdom of Bahrain.

1. Shipping Coverage

We currently deliver to all areas within the Kingdom of Bahrain.

2. Order Processing

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation once your order has been successfully placed.

3. Delivery Time

Estimated delivery times are:

  • Standard Delivery: 1–3 business days.

  • Delivery times may vary during holidays, promotions, or due to unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Free shipping promotions may be offered from time to time and will be clearly stated on our website.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Bahrain.

  • Please have the exact payment amount ready whenever possible.

  • Payment must be made at the time of delivery.

  • Our delivery partner may not be able to provide change for large denominations.

6. Delivery Attempts

If you are unavailable at the time of delivery:

  • Our delivery partner may contact you to arrange another delivery attempt.

  • If delivery cannot be completed after multiple attempts or due to incorrect contact information, the order may be cancelled and returned to us.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

Credixs Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or phone numbers.

8. Order Tracking

If tracking information is available, it will be shared with you via SMS, email, or WhatsApp after your order has been dispatched.

9. Damaged or Missing Items

If your order arrives damaged or if any items are missing:

  • Contact us within 48 hours of receiving your order.

  • Include your order number and photos of the package and product, if applicable.

  • We will investigate and work to resolve the issue as quickly as possible.